Here’s what you need to know about how medicines are listed, handled, and supplied on GenericRxOnline. We want you to know exactly what we do—and what we don’t.

Read this before you order.

GenericRxOnline is an online pharmacy platform, so you can browse and order generic medicines right here. All the medicines you see are sourced and shipped through licensed pharmacies and we follow standard packing and dispatch procedures. The point is simple: we want to make access to generic medicines easier for you—but we’re not here to take the place of your doctor.

Let’s be clear:

We don’t manufacture medicines.

We don’t give medical advice.

We don’t diagnose conditions.

We don’t recommend treatment plans.

We don’t decide which medicine is right for you.

It’s up to you and your healthcare provider to make those decisions.

Some medicines here need a prescription, depending on your country’s laws. It’s your job to know the rules where you live, talk to a healthcare professional and make sure what you’re ordering is right for you. We don’t bypass regulations or override your doctor’s advice.

Everything you see on our product pages is shared so you can get a general idea. Descriptions are there to inform, not to tell you what to do. Photos and packaging might look different depending on the manufacturer or what’s in stock. Strengths, quantities and brand names can change, too. Nothing here should replace a real conversation with your doctor.

Medicines are packed and shipped following standard pharmacy practices. Once your order leaves us, we can’t control how it’s stored or transported. After delivery, it’s on you to store it properly.

Only use medicines as your healthcare professional directs. We’re not responsible for misuse, overuse or taking medicines without proper guidance. People respond differently, so results can vary.

What’s in stock can change because of supply issues, rules, or what manufacturers decide. We might update listings, change strengths or quantities, or remove products as needed. This keeps things responsible and up-to-date.

If you’re ordering from outside our main country, make sure you understand your own country’s import rules. Customs inspections or restrictions are out of our hands. By ordering, you accept these risks.

We keep this Drug Policy simple for a reason—so you know where we stand. Our goal is to operate responsibly, handle your orders carefully, and be clear about what we do and don’t do as an online pharmacy.

Questions? Reach out to us:

Email: support@genericrxonline.com

Location: Mumbai, India